Shipping Policy
(a.k.a. Good Things Take Time - and Sometimes a Bit of Postage
Each piece I make is handcrafted with care, not pulled off a warehouse shelf. That means shipping isn’t instant, but it is thoughtful.
📦 Processing Times
Most standard (non-custom) items will ship within 3–7 business days.
Custom pieces may take longer depending on the design — and I’ll always communicate timelines clearly so you're not left wondering.
If you're in a rush or on a tight gift deadline, feel free to reach out before ordering — I’ll do my best to work some magic (or at least shuffle things around in the workshop).
🚚 Shipping Rates
As a small shop, I don’t get the mega shipping discounts the big guys do — but I do my best to keep things reasonable. Shipping is calculated at checkout based on size, weight, and destination. I ship using trusted carriers like Canada Post, UPS, or Purolator, depending on what gets your item to you safely and affordably.
Occasionally, larger or heavier items may require a custom quote — but I’ll always reach out before anything ships with unexpected costs.
🌍 Where I Ship
Right now, I ship within Canada and to the U.S.
If you're somewhere else and really want something, send me a message and I’ll see what we can do.
📬 Tracking & Delivery
Once your order ships, you'll receive a tracking number so you can follow it on its journey. If your package gets lost in the mail or shows up looking like it went through a wood chipper, let me know — I’ll help sort it out.
🪵 The Handmade Difference
Remember: your item isn't mass-produced. It was made, packed, and shipped by an actual human — likely with sawdust still on their apron. I appreciate your patience and your support of small, handcrafted work.